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JTA Goals

Overview

The Jacksonville Transportation Authority, an independent state agency serving Duval County, has multi-modal responsibilities. JTA designs and constructs bridges and highways and provides varied mass transit services. These include express and regular bus service, community shuttles for a neighborhood ride, a downtown Skyway monorail, the St. Johns River Ferry, the Gameday Xpress for various sporting events at TIAA Bank Field, Paratransit for the disabled and elderly, and Ride Request on-demand services. JTA has a challenging role serving the largest city in the continental U.S. in terms of landmass. An integrated transportation network is a critical element in any community to properly manage growth, provide mobility and offer a good quality of life.

Vision Statement

A thriving and connected Northeast Florida powered by seamless mobility solutions for all. 

JTA Bus.jpg

Mission

To enhance Northeast Florida's economy, environment, and quality of life for all by providing safe, reliable, innovative, sustainable, and dignified mobility solutions and facilities.  

Core Values

  • Team Excellence
    • We are committed to and invest in each other's growth and success.
  • Equity
    • We enhance access and neighborhood connections to all of life's opportunities, including jobs, housing, health care, education, recreation, shopping, and more, for everyone in support of economic development and growth.
  • Affordability
    • We strive to ensure that everyone in Northeast Florida has access to dignified, state-of-the-art mobility solutions for every trip. 
  • Collaboration
    • We are a proven partner that works together with the public, private, and non-profit sectors to deliver in an ethical manner to Northeast Florida.
  • Agile Innovation
    • We are an agile organization that focuses on sustainability to deliver innovative solutions externally and internally in response to the changing needs of our workforce, community, and the environment.