careers

that move you forward

We are committed to building a workplace where you can excel, grow, and make a meaningful impact. If you’re looking for a rewarding career or the chance to create change, we provide the support you need through:

For any concerns about the transition or your application, email to JTA Recruitment.

Key Features

Comprehensive employee benefits

Continuous learning opportunities

Employee recognition programs

How We Bring Great Talent Onboard

We’ve streamlined every step of the recruitment process to ensure your journey toward a fulfilling career with JTA is smooth and transparent.

Submission

Start your journey by submitting your application. This is the first step toward joining our mission-driven team.

Screening

We carefully review your application to ensure it aligns with the qualifications and requirements for the position.

Interview

If your application meets our criteria, you will be invited to participate in an interview to discuss your experience and goals.

Offer

Once selected, our recruitment team will extend a verbal offer and guide you through the onboarding process.

Supporting You, Every Step of the Way

As a full-time JTA employee, you’ll enjoy a variety of benefits that support your health, work-life balance, and career development, including:

Health Coverage

Medical, dental, and vision coverage options.

Paid Time Off

Leave encashment, sick leave, and holidays

Vacation

Vacation benefits are offered to the employees after six months service.

Voluntary Benefits

Customize your benefits package to fit your needs.

Educational Assistance

Customize your benefits package to fit your needs.

Retirement Plans

Vacation benefits are offered to the employees after six months service.

Great Teams Deserve Great Recognition

The JTA's Employee Recognition Program is designed to celebrate individuals who demonstrate outstanding performance, exceptional contributions, or notable achievements in their roles.

Each month, team members from Administrative, Bus Operations, and Maintenance categories are honored based on the following criteria:

TENURE

Must be a JTA/JTM employee

Performance

No disciplinary actions

attendance

Adherence to attendance policies

proven

Action within the preceding 3 months

Past winners are not eligible for recognition again until 12 months after receiving the award.

This program reflects our commitment to fostering a culture of appreciation and excellence, motivating our teams to continue making a difference.

Elements of a Leader

JTA has identified the characteristics of successful leaders in the Authority.

Engaged

Empathic

Courageous

Good Communicators

Critical Thinkers

Customer-Focused

Strategic Thinkers

Team Players

High Energy/Inspirational

Integrity

Change Agents/Innovative

Accountability

United for a Better Workplace

We are fully committed to providing safe, reliable, and efficient transportation services to the vibrant city of Jacksonville. Our union and administrative staff are our keys to connecting people and places in the city.

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We Proudly Hire Veterans

At the Jacksonville Transportation Authority, we value the skills and experience that veterans bring to our team. We believe their unique abilities—such as leadership, teamwork, and discipline—align perfectly with the JTA's current and future goals. Whether in operations or any other area,the diverse skills help achieve our mission of providing safe, reliable, and efficient transportation services.

internship program

Where Bright Minds Begin

At the JTA, we’re shaping the future of how people move—and you can be part of it. Designed to empower and guide emerging talent, this program equips interns with the skills and insights needed to build impactful careers in transit while contributing to industry advancements.

Interns will dive into diverse opportunities, tackle real-world challenges, and collaborate on creative solutions. You’ll have the chance to propose bold ideas and implement them to address pressing transit-related issues. Ready to make a difference?

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jta university

Learn. Excel.

The JTA University (JTA-U) is your gateway to continuous learning and professional growth. Designed to empower employees, the program offers training to enhance leadership, soft skills, and job-specific expertise.

At the JTA, we’re committed to helping you excel—both personally and professionally. Join us to take the next step in your career journey.