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At the JTA, we connect people, businesses, and communities through impactful programs, partnerships, and support services. Discover the many ways we can work together.

ANNOUNCEMENT

The JTA Customer Service call lines are currently experiencing technical issues due to vendor.

The JTA Customer Service call lines are currently experiencing technical issues due to vendor.

If you need assistance please email our customer service team at customer-svc@jtafla.com or you can direct message us at:

Thank you and we apologize for any inconvenience.

JTA Administration

Overseeing Jacksonville's transit system for efficiency and sustainability.

CALL US

mailing address

P.O. Drawer "0"
Jacksonville, FL 32203

Support Hours

Monday - Friday : 8 a.m. - 5 p.m.

Weekends : Closed

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Grow Your Business with JTA

JTA Discover programs and partnerships designed to help businesses thrive through procurement, small business support, and community collaboration.

Procurement

Our process aligns with all regulations. Bids are managed through the Procurement Portal, where vendors can submit proposals and even search for opportunities.

Small Business Enterprise

Support small businesses with exclusive opportunities and resources.

Local Small Business Enterprise

Empowering local businesses to thrive by connecting them with OCFA projects.

What’s new

Bringing You the Latest from JTA

Stay informed with the latest news, updates, and stories from JTA. Discover how we’re transforming mobility and connecting communities.

2025 Fiscal Year in Review

20 Apr 2026

JTA Announces Second Round of Public Meetings to Shape the F...

The Jacksonville Transportation Authority (JTA) is inviting the community to discuss the future of the Skyway as the Authority advances efforts to modernize the system, integrate new technologies, and strengthen mobility in and around Downtown Jacksonville.

Read More
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Media Center

Our Media Center page offers updates, press releases, and resources for media professionals. Stay informed about JTA’s latest news, events, and initiatives.

JTA Making Moves

Watch North Florida’s top transportation show, featuring interviews and regional updates.