Customer Service

Note Please note, under Florida's very broad public records' law, email communications to and from JTA officials are subject to public disclosure.

General Inquiry

Phone

(904) 630-3100

Customer Contact Center Hours

Monday - Friday 5:30am – 8:30pm Saturday 8am – 5pm Sunday Closed

Email

customer-svc@jtafla.com

Submit Comment/Inquiry

Address

100 LaVilla Center Drive Jacksonville, FL 32204

ADA & Paratransit

Connexion Reservations

(904) 265-6999 emailreservation@jtafla.com

Reservation Hours

Monday - Sunday 8:00am - 5:00pm

Customer Concerns

ConnexionCustomerService@jtafla.com

Submit Comment/Inquiry

Florida Relay

(800)955-8771 (voice) or 711(TTY)

Connexion Plus Reservations

(904) 404-0848 Call at least two hours in advance

Address

100 LaVilla Center Drive Jacksonville, FL 32204

JTA Administration

Phone

(904) 630-3181

Contact Center Hours

Monday - Friday 8:00am - 5:00pm Weekends Closed

Mailing Address

P.O. Drawer "0" Jacksonville, FL 32203

Address

100 LaVilla Center Drive Jacksonville, FL 32204

Contact Us

First Name *

Last Name *

Phone Number *

Email *

Would you like to be contacted regarding your inquiry's resolution?

No Response Necessary
Response Via Phone
Response Via Email

Comment *

Customer Service

General Inquiry

Phone

Customer Contact Center Hours

Email

Submit Comment/Inquiry

Address

ADA & Paratransit

Connexion Reservations

Reservation Hours

Customer Concerns

Submit Comment/Inquiry

Florida Relay

Connexion Plus Reservations

Address

JTA Administration

Phone

Contact Center Hours

Mailing Address

Address

Contact Us

Additional Information

Special Accommodations

Traffic and Transit Info

Title VI Program