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Mobility On-Demand App

Schedule your Connexion ride and track your trips!

How to Ride with JTA Mobility On-Demand

Customers can use the app to request a ride that will pick up and drop off passengers door-to-door.

Following a trip request, the app will provide passengers with an estimated pick-up time, track their vehicle in real-time, and be alerted when their ride is about to arrive. Passengers will also be alerted when their ride is about to reach their desired destination.

Download the App

Mobility-On-Demand app icon

App Store icon

Google Play icon

Tip: Allow the following permissions when prompted:

  • Location access: Set to "Always" to receive accurate trip information

  • Notifications: Enable to receive important trip updates

Create an Account

  1. Open the app and tap Register

  2. Enter your phone number (mobile is preferred, but landline will work) OR your email

  3. Enter the 5-digit verification code sent to the contact method you selected

  4. Complete your profile by adding your first and last names, and a profile photo (optional)

Book a Ride in Seconds

  • Request a ride in the app

  • Your ride will arrive to you at the door of the address specified in your trip request

TD Services Available

Launching with Connexion, multiple Transportation Disadvantaged (TD) services will become available to book in the Mobility On-Demand app.

Connexion

Schedule and view your trips in real time!

ReadiRide

Rides must be booked over the phone: (904) 265-6999

Booked rides can be viewed in the app.

Coming Soon

More TD services are coming to the app.